New lead: Jake M.
Enquired via your Meta ad. His number and backup SMS are ready.
Call Jake now
Your two biggest leaks
One CRM.
One CRM.
Already acting.
Zalio watches both sides of the gym—members who may leave and leads who may choose someone else.
Retention
1/3
members churn yearly
Signal detected
See the exit before the cancellation.
Attendance dropped. Payment friction appeared. The check-in is ready.
Member needs attention
SM
Sara Mitchell3 signals changed this month
82%churn risk
Zalio drafted this
Hey Sara — haven’t seen you at Tuesday 6am for a few weeks. Everything alright? I’ve held you a spot in Thursday’s 6:30 if that time works better.
Speed to lead
47h
average response time
Conversation started
Be first to the conversation.
A website lead arrived. Zalio replied in 42 seconds and qualified the goal.
New website lead
JP
Jack PerryWebsite enquiry · beginner classes
Highintent
Zalio replied
Do you have beginner-friendly classes?
Yes—what are you hoping to work on?
Start your free trial
7-day free trial · Cancel anytime · Money-back guarantee
“We used to find out a member was gone when the cancellation email landed. Now I know they’ve gone quiet while there’s still time to save them.”
17
members saved
last month
last month
Works alongside the platform your gym already runs on.
PerfectGymMindbodyGymMasterGlofoxHapanaClubware
Simple pricing
One plan.
One plan.
More follow-through.
Everything your team needs to stay ahead of member churn and reply to new leads while the conversation still matters.
Zalio CRM
7-day free trial
Retention and lead follow-up, in one place.
$299per month
- Retention signals and member follow-up
- Lead inbox and fast-response workflows
Cancel anytime · Money-back guarantee
Got questions?
FAQs
Today’s priorityLive context
“Who needs a conversation right now?”
12 members and 4 leads.I’ve ranked them by urgency and started the time-sensitive replies.
View member riskOpen lead inbox
What does it cost, and am I locked in?
$299 per month. Cancel anytime — there is no lock-in contract — and the platform is covered by a money-back guarantee.
How much work is setup, and who does it?
We do it. You give us access to your current platform and tell us how your gym actually runs; we build the workspace, connect your lead sources and write the first round of messages. Most gyms are live inside five business days.
How long until we see a result?
Lead follow-up changes on day one — replies go out in seconds instead of hours. Retention takes longer: our research puts the churn impact at around 2.3 months, because the members you save this month were already drifting before you started.
Does Zalio replace our gym management software?
No. Zalio is a focused retention and lead CRM. It works alongside the membership and booking tools you already use.
How does Zalio know a member might leave?
It combines behaviour signals such as attendance changes, engagement, payment friction and recent conversations, then explains why a member surfaced.
Does AI replace our sales or member-care team?
No. Zalio removes the delay, starts routine conversations and hands staff the context needed for the moments that require judgment and a human relationship.
Where do new leads come from?
Zalio brings website, social, referral and other inbound enquiries into one pipeline. Available integrations are configured to match your gym’s current setup.
Who owns our data and conversations?
Your gym does. Data access, consent, retention and integration permissions are documented during setup, with your team controlling who can access the workspace.
Start your free trial
See where your gym
See where your gym
is leaking.
Two questions and you’re in. We’ll set your workspace up around the leak that’s costing you most.
47 hours → 42 seconds. Median lead response at Momentum Health + Fitness after switching to Zalio.
Retention + lead follow-up in one CRM
Works beside your current stack
Guided setup for your team